Returns and Exchanges

9FIVE Returns and Warranty Policy

If you would like to exchange or return your 9FIVEs, please contact us through the link below.

9FIVE offers a one year warranty from the time of purchase. The warranty is limited to manufacturer’s defects or issues that are a result from a flaw in the product. If you feel your product meets these requirements, please email orders@9five.com with an explanation of the issue, photos of your product, and your order information.

Scratched/Broken lenses and physical damages are not covered by the warranty. We do sell replacements lenses for most frames here.